DCI to Launch New Digital System for Faster Good Conduct Certificate Processing in Kenya

The New Multi-Biometric Identification System to Speed Up Police Clearance Certificate Applications

The Directorate of Criminal Investigations (DCI) is set to introduce a new digital platform that will significantly improve the processing of Police Clearance Certificates, commonly known as Certificates of Good Conduct, in Kenya.

The agency has announced the rollout of the Multi-Biometric Identification System (MBIS)-ABIS Version 5, an advanced biometric identification platform designed to speed up the verification process and reduce delays experienced by applicants.

According to the DCI, the upgraded system represents a major milestone in the modernization of criminal records management and public service delivery. The technology will enable faster biometric matching, leading to shorter waiting times and more accurate processing of applications.

How to Apply for a Certificate of Good Conduct in Kenya

A Certificate of Good Conduct remains one of the most requested government documents in Kenya. It is required for employment, immigration, higher education, business registration, and various licensing processes.

Currently, applicants must:

  • Submit an application through the eCitizen portal.
  • Pay the application fee of KSh 1,050.
  • Visit a Huduma Centre or designated DCI office for fingerprint capture.
  • Wait approximately two to four weeks for processing before the certificate is issued.

What the New DCI Digital Platform Means for Applicants

The new MBIS-ABIS Version 5 system, scheduled for launch next Monday, is expected to dramatically reduce processing times by automating biometric identification and improving workflow efficiency.

The DCI says the platform will deliver a faster, smarter, and more reliable experience for Kenyans applying for Police Clearance Certificates.

The digital upgrade is expected to benefit thousands of applicants who rely on the certificate for job applications, government recruitment, travel, and other official requirements.

Part of Kenya’s Digital Transformation Agenda

The rollout comes as demand for Certificates of Good Conduct continues to grow across the country. It also aligns with the government’s broader efforts to digitize public services under the Digital Superhighway initiative.

By embracing advanced biometric technology, the DCI aims to enhance service delivery, reduce processing backlogs, and improve access to essential government services for citizens.

Frequently Searched Questions

How much is a Good Conduct Certificate in Kenya?
The application fee is KSh 1,050, payable through the eCitizen platform.

How long does it take to get a Good Conduct Certificate?
Currently, processing takes two to four weeks, although the new MBIS-ABIS Version 5 system is expected to significantly shorten this timeline.

Where can I apply for a Certificate of Good Conduct?
Applications are submitted online via the eCitizen platform, after which applicants visit a Huduma Centre or designated DCI office for fingerprint capture.

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